Where do I go for technical help?

We understand that the online learning experience can be disorienting and confusing at times. We want you to know that we are here to help you. TCC provides both technical and learning support for students experiencing difficulty. Please reach out to us if you encounter a difficult problem. We are here to help!

For Technical Support

TCC eLearning is providing remote support for students during this Campus closure.

Remote Support Hours: 

• Monday - Friday: 10am - 6pm

Use any of these methods to reach out for technical support:

• Click here to submit a support ticket in TeamDynamix. Links to an external site.  Someone from the support team will get back to you shortly after your ticket is created. Here is an article on submitting a ticket. Links to an external site. Here is a video on submitting a ticket. Links to an external site.
  
• Email us at support@tacomacc.edu
• Call us at 253.566.5176
• AFTER APRIL 7: Come to the Information Commons Help Desk on the first floor of building 16.  Here are the hours:

Information Commons Hours During Reduced Operations

Monday - Friday: 10am - 8pm
Saturday: 10am - 4pm

Tutoring Centers

MARC (Math Tutoring):  Building 19 South Room 22  (253)566-5145

WTC (Writing and Tutoring Center):  Building 7 Room 221 (253)566-6032

BEC (Business Education Center):  Building 16 Room 308  (253)460-4411